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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.co.uk website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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Long days, late nights and over indulgence can take its toll on our skin. Coupled with the cold winter weather and drying central heating, during these darker months it’s essential to give our skin a little TLC.
Winter skincare routines can be quick and easy using the right products. Always start by cleansing your client’s face using a gentle cleanser and follow with your favourite serum or cream, depending on their skin type.
Encourage your clients to get into a routine and allow themselves a few mindful minutes in the morning or before bed to help them face the day ahead or unwind from the stresses of life – plus their skin will thank them for it.
We spoke to Jon from Pharmagel for his top tips on skin survival this winter.
Winter skincare routine for dry skin
For dry skin, there can be a temptation to layer on heavy creams, however these can clog pores and create breakouts. Instead, opt for nourishing creams, oils and serums which can be layered for extra benefit.
To battle dry winter skin, we recommend cleansing with Kaeso Aloe Vera Cotton Hydrating cleanser . The aloe vera will help to calm inflamed sensitive skin while cotton leaves skin feeling soft and hydrated.
Follow the cleanser with HOF Retinol Advanced Brightening Serum which will leave skin feeling flawless. Retinol is often crowned a superhero in skin care - it’s one ingredient which has been proven to reduce the signs of ageing, as well as exfoliating and reducing acne. Skip the retinol however, if your client suffers from rosacea, psoriasis or eczema as retinol can worsen these symptoms.
To really enhance the skin’s moisture, we recommend using a facial oil like Kaeso Elixir Facial Oil before moisturising as this will add another light layer for skin to soak up.
"Energise skin with a daily moisturiser such as Pharmagel’s DN-24 Hydra crème which is packed with vitamins and nourishing ingredients. It includes avocado oils and Aloe Vera for intense hydration."
While combination skin might be considered more manageable than dry or oily skin, it can sometimes suffer from a dullness and dehydration. Get your skin glowing again with the help of this simple 4 step skin care routine.
Cleanse using Pharmagel Nourish Oil Cleanser. Contrary to popular belief, using oils on oily skin will not make the problem worse, instead it will help to balance the skin – perfect for combination skin.
Toning with a balancing toner such as Strictly Professional for Combination, which contains Witch Hazel, will gently free clogged pores, soak up excess oil and providing nourishment and rejuvenation to dry and sensitive areas of your skin.
To exfoliate we love using Pharmagel HydrOxy-10.
Jon says - “ it gives an extra exfoliation boost – this lightweight lotion, enriched with both Glycolic acid (AHA) and Salicylic acid (BHA), will smooth rough, uneven skin.”
Hydrate using a collagen sheet mask once a week will encourage skin elasticity, hydration and will help to smooth out fine lines. This will help give your skin moisture and life, in a season where it's prone to dryness.
Winter skincare for oily skin
Oily skin can suffer in the winter months from dehydration which causes more oil production. Layering light products can help to sooth and rehydrate skin without adding excess oils.
Don't make the mistake of using harsh chemicals on oily skin, which can strip the skin of natural oils, irritate it and trigger it to produce excess oils to rebuild hydration. Instead, start with a gentle micellar water cleanser, like Strictly Professional Micellar Water Cleanser, which will remove makeup and dirt without drying out the skin.
If your client is prone to breakouts, a retinol based cream can help to protect and stabilise their skin. We love HOF Retinol Day Cream which is great at protecting oily skin from damaging effects such as dryness.
Using a sheet mask once a week can be a saviour in the winter. We recommend BeautyPro Rejuvenating Collagen Sheet Mask which is great for boosting moisture, tone and balancing the skin, whilst reducing redness in dry conditions.
What to avoid
During the winter, when skin is dry and needing an extra helping hand, avoid slapping on thick layers of moisturiser, which can cause breakouts. Instead focus on layering the right ingredients for your client’s specific issues. Sometimes... less is more.
We also suggest avoiding harsh exfoliating scrubs which will irritate skin that is already suffering from dryness as this can worsen cause breakouts, or eczema. Instead, opt for gentle exfoliator which contains ingredients such as salicylic acid and glycolic acid.
A few extra moments spent caring for your client’s skin this winter can have it glowing again. These easy steps are achievable in salons and at home so clients can continue their routines after they leave.
If you ever spend time on social media, then you'll definitely have heard about skin cycling, or skin fasting. During the pandemic, this three-step regime rose to popularity as many of us had more time to spend on pursuing our 'perfect' skin. Read on to find out the what and why of skin cycling and how you can build it into your beauty therapy menu.
With masks set to be a part of our daily routine for many months to come, we decided to speak to pro’s Emma Kamara Sesay and Ashley Wady, and find out more about what it is, and how to treat it. Read on to find out why a maskne consultation might be the latest addition to your service menu.
If the previous year has taught us anything, it's that acids have become a major buzzword in the beauty industry. With so many of them doing so many different things, it's easy to become overwhelmed. Here's our no-nonsense guide to the ones making the biggest impact on skin.
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.