Cookies are tiny text files stored on your computer, tablet or mobile device when you visit web pages. Cookies cannot harm your computer or read data off your hard disk. The only personal information a cookie can contain is information a user supplies to us. However, if you’d prefer to restrict, block or delete cookies from capitalhairandbeauty.co.uk or any other websites, you can use your internet browser settings to do so.
At Capital we use cookies to keep track of what users have in their basket, thus enabling the site to provide the service for which it was designed. We also use cookies to monitor how people use our site which helps us to understand how customers use our website so we can develop and improve the design, layout and functionality of the site.
To login, order products or book training courses at capitalhairandbeauty.co.uk you need to have cookies enabled, this can be done through your internet browser settings. If you don’t wish to enable cookies, your use of the site will be limited to browsing.
The data stored by these cookies can be seen only by some employees of Capital Hair & Beauty and Google and never shows any personally identifiable or confidential information.
A number of the above cookies will be automatically deleted once you close your internet browser as they expire when your browsing session ends. Others will be deleted when their expiry date is reached.
We’re providing this information as part of our initiative to comply with recent legislation, and because we want to be honest and clear about your privacy when using our website.
Listed below are details of the cookies we use and what we use them for.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. (Click for more details)
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Name |
Provider |
Purpose |
Expiry |
Type |
|
__lc_cid |
accounts.livechatinc.com |
Necessary for the functionality of the website's chat-box function. |
2 years |
HTTP Cookie |
|
__lc_cst |
accounts.livechatinc.com |
Necessary for the functionality of the website's chat-box function. |
2 years |
HTTP Cookie |
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ASP.NET_SessionId |
capitalhairandbeauty |
Preserves the visitor's session state across page requests. |
Session |
HTTP Cookie |
| App.Session | capitalhairandbeauty | Maintains session state for the current channel | Session | HTTP Cookie |
| App.CookieConsent | capitalhairandbeauty | Maintains Cookie Consent between sessions. | 3 months | HTTP Cookie |
| App.Authentication | capitalhairandbeauty | Maintains authentication when a user is logged into the site. | Session | HTTP Cookie |
| App.Persistent | capitalhairandbeauty | Persists a users basket between sessions. | 30 days | HTTP Cookie |
| App.RecentlyViewedProducts | capitalhairandbeauty | Records the products a user has viewed. | 30 days | HTTP Cookie |
|
CookieConsent |
capitalhairandbeauty |
Stores the user's cookie consent state for the current domain |
1 year |
HTTP Cookie |
|
ku1-sid |
capitalhairandbeauty |
This cookie is used in conjunction with the payment window - The cookie is necessary for making secure transactions on the website. |
Session |
HTTP Cookie |
|
ku1-vid |
capitalhairandbeauty |
This cookie is used in conjunction with the payment window - The cookie is necessary for making secure transactions on the website. |
17 months |
HTTP Cookie |
| test_cookie | doubleclick.net |
Used to check if the user's browser supports cookies. |
1 day |
HTTP Cookie |
Functionality cookies allow websites to remember the user’s site preferences and choices they make on the site including username, region, and language. (Click for more details)
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Name |
Provider |
Purpose |
Expiry |
Type |
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Feefo |
https://api.feefo.com | These combined ensure the correct functionality and interactions with the Feefo Reviews. | Persistent | HTTP Cookie |
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ShareThis |
https://platform-api.sharethis.com/ |
This service is mostly used for display of recent social posts and/or social share buttons |
Persistent |
HTTP Cookie |
|
Livechat |
https://cdn.livechatinc.com |
LiveChat Service help companies to improve customer service by maintaining contact with website visitors through live chat |
Persistent |
HTTP Cookie |
|
PostcodeAnywhere |
https://services.postcodeanywhere.co.uk |
Postcodeanywhere cookies allow us to provide the automated Postcode lookups when you enter the property details on the order page. |
Persistent |
HTTP Cookie |
|
Google Maps |
https://maps.googleapis.com |
This cookies allows users to see maps, 'use my location' and see directions. |
Persistent |
HTTP Cookie |
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. (Click for more details)
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Name |
Provider |
Purpose |
Expiry |
Type |
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@@lc_auth_token:# |
secure.livechatinc.com | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | Persistent | HTML Local Storage |
|
__oauth_redirect_detector |
accounts.livechatinc.com |
Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. |
1 day |
HTTP Cookie |
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. (Click for more details)
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Name |
Provider |
Purpose |
Expiry |
Type |
|
_ga |
capitalhairandbeauty |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
2 years |
HTTP Cookie |
| _ga_# | capitalhairandbeauty | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years | HTTP Cookie |
|
_gat |
capitalhairandbeauty |
Used by Google Analytics to throttle request rate |
1 day |
HTTP Cookie |
|
_gid |
capitalhairandbeauty |
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
1 day |
HTTP Cookie |
| _livechat_has_visited | secure.livechatinc.com | Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. | Persistent | HTML Local Storage |
|
collect |
google-analytics.com |
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. |
Session |
Pixel Tracker |
|
sessionPageNumbers |
e.issuu.com |
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. |
Session |
HTML Local Storage |
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sessionStartTime |
e.issuu.com |
This cookie is used to determine when the visitor last visited the different subpages on the website - the cookie also sets a timestamp for when the session started. |
Session |
HTML Local Storage |
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. (Click for more details)
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Name |
Provider |
Purpose |
Expiry |
Type |
|
_fbp |
capitalhairandbeauty |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
3 months |
HTTP Cookie |
| _gcl_au | capitalhairandbeauty | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie |
|
ads/ga-audiences |
google.com |
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. |
Session |
Pixel Tracker |
|
IDE |
doubleclick.net |
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
1 year |
HTTP Cookie |
|
iutk |
issuu.com |
Recognises the user's device and what Issuu documents have been read. |
179 days |
HTTP Cookie |
|
mc |
quantserve.com |
Collects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads. |
13 months |
HTTP Cookie |
|
pagead/1p-user-list/# |
google.com |
Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. |
Session |
Pixel Tracker |
| pagead/landing | doubleclick.net google.com |
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel Tracker |
|
tr |
facebook.com |
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
Session |
Pixel Tracker |
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. (Click for more details)
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Name |
Provider |
Purpose |
Expiry |
Type |
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10092998:state |
secure.livechatinc.com |
Unclassified |
Persistent |
HTML Local Storage |
|
side_storage_10092998 |
secure.livechatinc.com |
Unclassified |
Persistent |
HTML Local Storage |
If you take the opportunity to 'share' content from capitalhairandbeauty.co.uk with friends through social networks such as Facebook, or view an embedded YouTube video you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
For more details on how to change your cookie preferences using your browser, please visit cookiepedia.co.uk/how-to-manage-cookies
More detailed information on cookies can be found at allaboutcookies.org
Klarna Bank AB (publ) (“Klarna”) uses cookies to recognize the user’s device for the purpose of providing personalized advertising of Klarna products the next time the user will browse a merchant website offering Klarna products, and for analytics purposes.
Persistent marketing and analytics cookies
These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user returns to a merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit promotions to the user, and (ii) to perform analytics of the user behaviour.
By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device. The information Klarna collects through the cookies is not shared with any third party.
The user’s consent and revocation of consent
Setting cookies for marketing purposes is subject to the user’s consent, which will have to be obtained before the cookies are set on the user’s device. In addition, the web browser or device often allows the user to change the settings for the use of cookies. More information on how to adjust the settings can be found in the browser of device reference information, and on aboutcookies.org.
About Klarna
Klarna Bank AB (publ) is subject to Swedish Data Protection legislation, and is the data controller for the purpose of processing the personal data as described above. Klarna has a data protection officer and a team consisting of personal data experts. Klarna also has a customer service team handling questions relating to personal data. You are welcome to contact Klarna at dataskydd@klarna.se. Please visit www.klarna.com for more information about Klarna, and how Klarna processes personal data.
This policy was last updated on 14th February 2022
Monday to Friday 9am – 5pm
Email: Stay up to date with the latest news, offers and ideas.
Text: Be alerted when we have a VAT Free sale or exclusive promotions.
Post: Receive our bi-monthly mailer full of offers and new products.
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and protects any information that you provide when using the capitalhairandbeauty.co.uk website or otherwise provide CHB with your personal information.
CHB is committed to protecting your privacy. If we ask you to provide certain information by which you can be identified when using the website, you can be assured that it will only be used in accordance with this privacy policy. We treat all your personal information as fully confidential and do not pass your information on to third parties without consent unless legally required to do so.
By providing us with your personal information, you agree and consent to its transfer, processing, use and disclosure as outlined in this privacy policy. This policy does not apply to data you place on any publicly accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this page from time to time to ensure you are happy with the changes. This policy is effective from 21st May 2018.
When you shop on this site or in one of our stores, personal information such as your name, email address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used to connect your computer to the internet are collected by us. This data enables us to process and fulfil your order or transaction. We also ask for your mobile number, which helps us (and courier companies working on our behalf) to contact you if there’s a problem with your order.
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
Personal data collected is used in the processing and delivering of orders. Names, email addresses, mobile numbers, postal addresses and business type may also be used to send you marketing communications (if you have opted in to receive them). You can opt out of these at any time by visiting ‘my preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our website is performing on a variety of electronic devices and internet browsers.
We also use this data for remarketing in conjunction with Google, which allows us to display adverts to you on third party websites after you have visited our website. To opt out of this please visit Google’s ad settings.
Personal data is stored on secure servers, separate to the website server. We may share this information with third party service providers employed by us to perform functions on our behalf, such as courier companies delivering orders, mailing companies sending postal mail, email service providers sending emails and texts (SMS) and payment service providers processing payments. PayPal transactions are subject to the PayPal privacy policy.
We may also share certain data including email addresses (if you are opted in to receive emails from us) with third party social media platforms in order to show you targeted ads when you visit them. Third parties such as Google use cookies to store browsing behaviour data, which enables us to use their remarketing services. Please refer to our cookie policy for more information.
We require this information to provide you with a service (processing orders), it also helps us to ensure that content on our sites is presented in the best way for you and the electronic device used to access the content. To send you information regarding our products or services (if requested by you), protect you and us against fraud and to notify you about changes to our service.
This data will be processed when your order is picked, packed and dispatched by our distribution centre, or if you enter a competition or free prize draw. It will also be used every time we send a marketing communication, if you have opted in and the communication is deemed by us to be relevant to you.
Any user specific browsing data will be retained for 26 months after you last visited our site, after which time it will be deleted.
To unsubscribe from marketing communications please visit the ‘my account’ section of your online account and select ‘my details and preferences’. You can then change your opt in preferences for email, text and post. Alternatively simply click on the unsubscribe links that are sent out with each email/text or get in contact with us.
You have the right to request a copy of the data we hold about you, or to have your data erased in certain circumstances. Please contact us if you’d like to request this. Please note that depending on your interactions with us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018