Email: Stay up to date with the latest news, offers and ideas.
Text: Be alerted when we have a VAT Free sale or exclusive promotions.
Post: Receive our bi-monthly mailer full of offers and new products.
Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.co.uk website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
You must be logged in to add products to your favourites
With masks set to be a part of our daily routine for many months to come, we decided to speak to pro’s Emma Kamara Sesay and Ashley Wady and find out more about what it is, and how to treat it. Read on to find out why a maskne consultation might be the latest addition to your service menu.
What is maskne?
Maskne has gone from being an unknown condition amongst the masses, to something that garners daily Instagram posts as people around the world are expressing their concerns. It’s become a condition that is adding to the stress of anyone who usually suffers with acne, but is also making itself known as a new issue for those with usually ‘clear’ skin.
Aesthetician Emma Kamara-Sesay says: “Maskne was once used to describe acne mechanica (friction-related acne) but it’s actually an umbrella term that includes a myriad of skin conditions, such as acne, rosacea, contact dermatitis, perioral dermatitis and seborrheic dermatitis, that have developed or are exacerbated as a result of prolonged mask use.”
How can we recognise maskne?
Skin expert Ashley Wady explains that maskne can be easily recognised: “as it usually appears as a cluster of tiny whiteheads that pop up after you wear any type of mask; a little different to the hormonal types of acne which look more like small pimples that come to a head, or cysts.
“Maskne is different to regular acne as it is a direct result of physical disruption to the lower part of the facial skin. Breathing, sweating, and talking with a face mask on can make skin become raw and inflamed, ultimately causing pores to become clogged with bacteria.
Airflow is limited from entering and exiting which in turn means the skin we usually shed on a daily basis has nowhere to go.”
How to treat Maskne
I ask the experts how they would treat clients who have existing skin conditions, who are now having to deal with maskne too.
For Emma it’s about a gentle approach:
“It’s imperative that the skin is treated with extra care before and after wearing a mask and this can be done by looking for products that contain ingredients that are anti-inflammatory (for reducing inflammation and redness), such as Arnica and Colloidal Oatmeal and soothing, to quell irritation, sensitivity, heat, swelling and pain, i.e. Chamomile, Aloe Vera, Cucumber extract, etc.”
Emma goes on to say it’s also key to have hydration as a main focus, especially when considering the moisture that is lost while wearing a mask. Be sure to recommend products that contain Glycerin, Sodium PCA, Sodium Lactate, Hyaluronic Acid and Urea and also consider products that offer barrier support and contain Niacinamide, Ceramides, Squalene or fatty acids.
Our favourite pick for an added moisture boost is this Beauty Balm from Monuskin. With Vitamin E, Glycerin, Hyaluronic Acid and Sodium Hyaluronate this powerful balm transforms skin from dry and broken out to clear, hydrated and glowing. Simply pat on top of your moisturiser before a day of mask wearing to give your skin a perfect level of protection.
Ashley recommends that clients continue with their existing skincare but should also consider introducing three key products; a face wash with Salicylic Acid, a product containing Hyaluronic Acid and a mineral formula SPF. Here’s why: “Clients should focus on keeping skin clean and keeping oil production under control with a facewash containing Salicylic Acid. This will eliminate impurities and excess sebum from the skin as well as refresh and soothe it.”
This face wash from Monuskin contains salicylic acid and zesty lime, lemon, grapefruit and basil essential oils to refine the complexion whilst reviving tired skin for an instantly more radiant appearance.
“They should also keep skin hydrated with a high percentage of Hyaluronic Acid to normalise the skin that’s struggling with mask-induced acne. The optimal skin hydration helps to heal and soothe inflammation and is suitable for every skin type, colour and concern –including acne prone and sensitive skin. Dry areas will be intensively moisturised while sebum gland hyperactivity in the mask area will be reduced,” says Ashley.
Skin Republic’s Green Tea Hydrogel Sheet Face Mask is the perfect helping hand for skin that still needs an extra bit of love. With Green tea and Chamomile to sooth, hyaluronic acid to hydrate and niacinamide to smooth and protect skin.
Finally, clients should switch to using a mineral SPF as it provides a physical barrier on the skin. We recommend Monuskin Hydrating Moisturiser SPF 15.
Maskne Do's and don'ts
Ashley says that clients should be advised to keep the skin clean, cleansing twice a day and Emma agrees, saying that plain, gentle cleansers are the best option.
They also agree that wearing heavy makeup should be avoided. Says Ashley:
“Wearing a face mask with a heavy foundation underneath will make matters worse. The added heat, moisture and friction from masks will drive makeup deeper into the skin, which can lead to bacteria build-ups and breakouts. Advise clients to go for a tinted SPF if they really can’t bear to go without.”
Emma says that daily sun protection is a must and that exfoliation should be done no more than three times per week. Finally, she also advises that masks should not be re-used:
“Cloth masks must be washed daily and if that’s not possible then advise your clients to go for disposable masks. Another no-no is wearing a mask while it’s wet. This will render the mask ineffective and can also boost the growth of harmful microbes on the skin.”
Maskne is still a relatively new phenomenon, and every day we are learning more and more about it. If you’re looking for ways to improve your client consultations and communication in general, check out this blog on The Keys to Communicating.
If you ever spend time on social media, then you'll definitely have heard about skin cycling, or skin fasting. During the pandemic, this three-step regime rose to popularity as many of us had more time to spend on pursuing our 'perfect' skin. Read on to find out the what and why of skin cycling and how you can build it into your beauty therapy menu.
Putting aside the serious issues surrounding COVID-19 for a minute, there’s one major issue that we are all suffering from as we push through week 2 of staying home: boredom.
So, to help ease the tedium and keep you at the top of your game, we’ve compiled a list of the best YouTube channels, Instagram accounts and blogs for interesting hair, beauty and nail tutorials. Grab your tablet and headphones, head to the nearest room in the house with a lock on the door and enjoy!
Long days, late nights and over indulgence can take its toll on our skin. Coupled with the cold winter weather and drying central heating, during these darker months it’s essential to give our skin a little TLC.
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.