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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.co.uk website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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We’ve been through this before, but this lockdown is the perfect time to really focus on you and how you’re feeling, via some amazing apps that are all aimed at keeping you calm and less anxious about what’s ahead.
#SelfCare App
Throughout lockdown games such as the hugely popular Candy Crush gave us access to their products and tons of extras, such as ‘free’ lives –meaning we could continue playing for hours on end without losing our lives. However, games like this are often all about winning and keeping score. While it’s a good distraction, in its own way, it can also make us anxious.
#SelfCare is the app you need if you just want a beautiful app that helps you relax and de-stress. The creators of the game say they want people to turn the everyday, such as doing laundry and petting the cat, into rituals that can help us feel calmer, but also help us build resilience towards whatever we are facing in life. As we’re unable to spend all day in bed, even though at times we really want to, the visual focus in the app is someone lying in bed. As you enter the app you can choose to zone out watching colourful bubbles, pet the cat – who is there to show you that you’re not alone – or you can choose a tarot card that leaves you with a single phrase to muse over throughout the day.
Who would love this app? Creative colourists would appreciate the beauty and the colours featured in #SelfCare, but anyone can benefit of taking a few minutes of peace, wherever they are.
This game is surprisingly minimalist but immediately engrossing. It works as a kind of distraction that is by no means stressful. Okay? features a very simple design with neutral tones and the goal is to simply wind down. Essentially you spend time removing different white blocks from the page and each time you ‘touch’ or ‘strike’ one with the little black ball, you create a musical note. As you keep attempting to remove the blocks and shapes you end up making a little musical tune from the notes. It’s very soothing and calming, and you can also pay what you like for the game.
Who would love this app? Salon owners and freelancers who have had enough of number crunching for the day.
It’s likely that you’ve heard of Headspace before – over 70 million people have used the app so far – and it’s managed to stay relevant during lockdown and is now available to all on Netflix in the form of a new series. Now you and your family members can all wind down together by doing a series of breathing exercises via the Headspace Guide to Meditation. Whether you’ve always wanted to build a meditation practice or are interested in the science behind it, or just want to relax this is a great ticks-all-boxes series! On the app’s website it claims that after just 10 days usage your happiness increases by 16% - that must be worth a try, right?
Who would love this app? Anyone currently working from home and doing the kids’ homeschooling.
Check out our other blogs to help you and your mental health during this time.
Where to find Advice
We share the best places to find help whether its for financial or mental health support. Read it here.
New Normal Self Care
It's so important to take just half an hour off to enjoy some self care. We share our best tips here.
Capital Cut Podcast
We’ve also recently launched our podcast, full of industry tips and stories from hair and beauty pros from around the world. Listen here, or on Spotify.
Working in the hair and beauty industry is one of the most rewarding careers out there. From transforming clients looks to building strong relationships, it can be incredibly fulfilling. But with that career satisfaction often comes periods of high stress.
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.
