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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.co.uk website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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Going freelance can be one of the scariest, and yet most rewarding, ways to build your hair and beauty career. Read on to find out how you can learn and stay ahead of the competition with Capital Training.
With research from the National Hairdressers' Federation stating that 48 percent of hairdressers, and 57 percent of beauty therapists work for themselves, it's clear that, for many, freelancing is the ideal way to work. Self-employed hair and beauty professionals are moving away from full-time roles that see them working from one sit; instead, many freelancers are renting chairs or spaces that allow them to work when they feel like it, sometimes around other jobs.
While it's a brilliantly rewarding solution, a lot comes with going freelance; you're your own boss, but you're often also your own accountant - although there are tons of apps for that! You're also in charge of stocking up, staying organised with bookings and of course, keeping your social media profiles looking fresh and on-trend. You'll also experience quiet times, but actually, this can be the perfect time for you to refresh your skills.
Ensuring you stay ahead as a freelancer means constantly upping your skills, whether that's adding to existing ones, or learning something new so that you have another service to offer. If you're a nail tech, it makes total sense to offer brow tints and lash lifts - and if you're a bridal hairdresser, you'll get to take home more of the profits if you add on a course in bridal makeup!
Here at Capital we offer hundreds of courses, from Gel Nail Workshops to Eyelash Perming, Lifting & Tinting, to the hugely popular Dermaplaning Facial. Courses occur throughout the year, so you'll always have an option that works for your time frame, plus, many of them take place over the course of just one day, so you won't need to book accommodation if the course is a bit further out. Finally, booking yourself in for regular training sessions is an amazing way to make friends in the business - going freelance can often feel a bit lonely, so attending classes means you'll be able to catch up with freelancers who are just like you, and if you missed something, you can borrow their training notes!
Guess what? If you book a training course with us in July or August you'll get 10% off! There's never been a better time to get learning.
Find out more at capitalhairandbeauty.co.uk/training
Have you seen our latest series, How I Got Here, over on IGTV? We've spoken to some incredible hair & beauty professionals who have become the best at what they do.
Running your own freelance business can be daunting, especially when it comes to the finances! Fear not - here are our top 10 tips for managing your finances as a freelance hair & beauty professional.
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.