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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.co.uk website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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From nourished hair and pampered faces to manicured toes and fuzz-free, tanned legs, here's our need-to-know round-up of how to get your clients summer-ready.
Hair Prep
"For clients planning a holiday somewhere hot, you should prep their hair in advance. Encourage them to go for an all-over glossing and a deep moisturising treatment before they head off, and while they're away, make sure they have the right products to protect their hair from colour fade. Tell them to wear a hat to use a leave-in conditioner with a built-in SPF, such as Revlon Professional Equave. If they're going to be swimming in the sea or in a pool, tell them to rinse their hair afterwards and to not let it dry in the sun!
Upon their return, make sure they're booked in for a trim and another glossing and a deep repair treatment. Blonde clients might need toning down if they've brightened too much, while brunettes and redheads will need a glossing all-over to refresh any faded ends and to even out any sun-lightened areas."
Ceri Cushen, Metropolis Hairdressing
Brow Love "Microbladingis becoming more and more of a go-to service with clients and come the summer months, it gets even more popular, as clients don't want to worry about how their makeup looks while they're by the pool or beach. Microblading is a fantastic alternative to HD Brows, as it's more long-lasting, semi-permanent treatment. It's also water and smudge-proof, which is a great option for clients taking long summer holidays and those who are regular swimmers." Leah Durrant, Leah Durrant Hair Salon & Beauty Re:Treat
(Learn more by booking onto our Microblading Course at capitalhairandbeauty.co.uk/training)
About Face
"Summer is a time when clients can struggle to balance their skin, due to the sun and humidity, so facials are a great way to help them feel comfortable in their skin, especially at a time when they're likely to be wearing less makeup. Each clients' skin is different and facials should be tailored towards them and their skin type. We offer a fantastic range of facials that are popular due to their unique combination of active ingredients that protect and nourish the skin. The clinically tested formulations are packed with powerful antioxidants and active vitamins which help to improve the appearance of lines, sun damage, problem skin, uneven skin tone and dryness."
Vivienne Curran, Senior Beauty Therapist at KAM.
(Learn more by booking onto our Beginners Facial Course at capitalhairandbeauty.co.uk/training)
Nailing It
"Summer will be all about nudes and soft pink shades which some minimalist designs. Chrome-like finishes will stay on-trend for most of the year too. We'll also see more neon shades, teamed with animal print or geometrical designs. Shape-wise, we'll be sticking with a short squoval or a medium almond."
Julie-Anne Lariviere, nail design expert.
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.
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