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Privacy Statement
This privacy policy sets out how Capital Hair and Beauty Ltd (CHB) uses and
protects any information that you provide when using the
capitalhairandbeauty.co.uk website or otherwise provide CHB with your
personal information.
CHB is committed to protecting your privacy. If we ask you to provide
certain information by which you can be identified when using the website,
you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully
confidential and do not pass your information on to third parties without
consent unless legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly
accessible page. For example, when you submit a product review.
CHB may change this policy by updating this page. You should check this
page from time to time to ensure you are happy with the changes. This
policy is effective from 21st May 2018.
What personal data will be processed?
When you shop on this site or in one of our stores, personal information such as your name, email
address, phone number, invoice/delivery addresses, type of business and, where applicable the IP address used
to connect your computer to the internet are collected by us. This data
enables us to process and fulfil your order or transaction. We also ask for your mobile
number, which helps us (and courier companies working on our behalf) to
contact you if there’s a problem with your order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser
and also which pages of the site are visited and for how long. This is
statistical data about our users' browsing behaviour and does not identify
you personally. Debit/credit card details are entered on secure pages
hosted by our payment service providers, whether this be Secure Trading or
PayPal, this data is stored securely on their servers, we do not have
access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
We also use CCTV in our stores for the security of our employees and customers.
How will we process data?
Personal data collected is used in the processing and delivering of orders.
Names, email addresses, mobile numbers, postal addresses and business type
may also be used to send you marketing communications (if you have opted in
to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet
browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website server.
We may share this information with third party service providers employed
by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are opted
in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to
use their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented
in the best way for you and the electronic device used to access the
content. To send you information regarding our products or services (if
requested by you), protect you and us against fraud and to notify you about
changes to our service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or
free prize draw. It will also be used every time we send a marketing
communication, if you have opted in and the communication is deemed by us
to be relevant to you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
To unsubscribe from marketing communications please visit the ‘my account’
section of your online account and select ‘my details and preferences’. You
can then change your opt in preferences for email, text and post.
Alternatively simply click on the unsubscribe links that are sent out with
each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or to
have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with
us, some data may need to be retained due to legal requirements.
This policy was last updated on 23rd May 2018
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Strictly Professional, by Bellitas, is a beauty brand with 28 years of serving salons and mobile professionals under its belt. While it’s easy for any successful brand to coast for decades, Strictly Professional is making waves in the wholesale beauty market, being amongst the first (perhaps the first?) To reformulate its products for the vegan market. Here, we talk to Sales Director Jeremy Rogers, about why going vegan was so important, and why it makes sense.
“I’d always wanted to work in beauty, since I was 14,” says Jeremy. “I was on holiday in Italy and I met this really cool guy who happened to work in beauty. To me it sounded so cool; beauty is constantly changing, evolving and growing. I started out at Bellitas and then went on to Original Additions before going freelance, but I was always really passionate about Bellitas as a brand, and I wanted to come back and make a difference, so I found my way back.”
Why vegan?
Since rejoining the firm eight years ago, Jeremy has made many minor changes, but taking the Strictly Professional line vegan was a major decision. I ask him: why vegan – why now?
“The SP skincare range had remained pretty much untouched over 28 years, apart from when we changed the packaging. I’ve been back with the brand for about eight years and I wanted to change things; it was time to do something.
"We looked at what the rest of the market was doing and also at future trends. We soon discovered how important a vegan range could be, especially considering that we are a wholesale, lower-priced range and no-one else is really delivering quality vegan products at a sensible price. We want our clients to be able to walk into a wholesaler and be able to buy a vegan-friendly, paraben-free, mineral oil-free, artificial fragrance-free range that can deliver at the right price. We wanted to be the first to deliver this quality in the wholesale environment."
"We also carried out a questionnaire with our wholesale clients, asking them what they would like to see more of; a vegan option turned out to be one of their highest priorities, so we knew it was time to do something about it."
"We’re very much a family business, even though we’re not actually a family. The original founder passed away, but his wife is still a director on our board; in one of our meetings it turned out that her daughter is vegan. She's 18 years old, the same age of many beauty therapists who are just starting out. As an older generation it’s easy for us to ignore what’s going on, so we started to really consider bringing out a vegan product,” says Jeremy.
“Our skincare has always been based around four different skin types, so we had to formulate products that would cleanse, tone, moisturise, mask and exfoliate each different type, and of course, they needed to be stable (because we’re taking parabens out) and also have a vegan-friendly slant. So, there was a lot of testing! The products still had to work. We focused on getting the best formulations and the whole process took about two years, from the initial drawings to seeing the manufacturer.”
Positive Feedback
The revamped range has been available for the past year and the feedback has been great. Jeremy says: “Our customers trust that the products work, and industry experts that we have consulted with agree. Next up we’re looking at reformulating a few more key products, such as the eye cream and eye gel, as well as adding some new products, hopefully by the end of the year. Skincare has always been the main focus of the range, but the transformation could carry across to the mani/pedi products too.”
Why SP?
Dana Cooper, of Luscious Skincare, talks about why working with Strictly Professional is a no-brainer.
My favourite product from the revamped Strictly Professional line would be from the dry skin range; the new formulations are fantastic – I’m really impressed! It’s proving very popular with my clients, as are the exfoliants.
Many of my clients have asked about vegan-friendly products, so SP offers real benefits. I’m happy to be able to offer vegan-friendly options; I see it as a really positive move that makes sense considering how much the industry is growing.
For me, the major benefit of using Strictly Professional products is that they offer outstanding results for a reasonable price using great quality ingredients. What more do you need?
Freelance Focus, is a one stop resource for anyone working as a freelancer or thinking of going freelance in the hair & beauty industry, which includes a FREE downloadable guide filled with advice, useful insights, experiences and tips (from experienced freelancers) to help you understand the steps needed to make the right choices for you.